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Frequently Asked Questions
How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. You can pay using various payment methods including cards, UPI, and cash on delivery.
What are your delivery timings?
We deliver 7 days a week from 8 AM to 10 PM. Same-day delivery is available for orders placed before 6 PM.
How can I track my order?
You can track your order in real-time through our app or website. You'll receive SMS updates at each stage of delivery.
What if I'm not satisfied with my order?
We offer a 100% satisfaction guarantee. If you're not happy with your order, contact us within 24 hours for a full refund or replacement.
Do you offer cash on delivery?
Yes, we accept cash on delivery for all orders. You can also pay using cards, UPI, net banking, and digital wallets.
How do I contact customer support?
You can reach us through our 24/7 customer support at +91-9876543210, email us at support@eirthum.com, or use the live chat feature on our app.
Still need help?
Can't find what you're looking for? Contact our support team directly.